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As cardiology expands into outpatient management, remote management and value-based care, ambulatory teams increasingly shape patient access, clinic throughput and care coordination.

Participating MedAxiom Organizations

Team Members Represented

.25

Clinical Support FTEs per Provider Reported

Nursing & MA Survey Report GFX

key takeaways


The report findings reveal differences in registered nurse (RN), licensed practical nurse (LPN) and medical assistant (MA) utilization, onboarding, triage workflows and workforce stability across organizations.

  • RN workload is highly variable, highlighting the need for standardized triage ratios and protected clinical time.

  • LPNs remain an underutilized resource in many ambulatory programs. Teams that incorporate LPNs into clinical workflows describe more consistent daily operations and better-balanced RN workload.

  • MA onboarding is consistent, but competency validation is limited, underscoring the need for structured skill development and tiered career pathways.

  • Pod-based teams, centralized triage and hybrid schedules are the dominant emerging care models across ambulatory cardiovascular programs.

  • Benchmarking indicates 2.25 clinical support full-time equivalencies (FTEs) per provider, achievable with or without LPNs when roles are aligned with scope.

additional education

COURSE_ICONCardiovascular Essentials for Nurses

This 12-week course is designed for new cardiovascular (CV) nursing staff working in general cardiology ambulatory practices, nurses new to CV ambulatory nursing, or general nursing staff who wish to expand their CV knowledge.

CREDITS: 22 CME

 

COURSE_ICONCardiovascular Essentials for Medical Assistants

This eight-part course is designed to educate medical assistants (MAs) on cardiovascular essentials. Whether an MA is transitioning from primary care or another specialty to cardiology, this course will help prepare them for success. 

CREDITS: 2.5 CME